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How your product catalogue syncs, and how to sync in real time

How your product catalogue stays up to date?

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Written by Bella Trang Ngo

Your product catalogue resyncs from your store to Brarista automatically, so the bot always works from current product information.

What a resync covers:

  • Stock levels

  • Product descriptions

  • Product images

  • Prices

How often it runs: by default, your catalogue resyncs twice a week or daily at 8am UTC depending on the tier. If you'd prefer a different schedule, just message us and we'll set it up.

Need a change reflected sooner? If you've updated your store since the last sync, or you notice a mismatch between your store and what the bot is saying, go to the Products tab in your dashboard and click Sync products. Your catalogue will update in real time.

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