The Overview page is your at-a-glance summary for the selected period.
Engagement Summary. What you see here depends on your Brarista products. If you have the Sidebar Quizzes only, you'll see Total Completed Sessions, Total Completed Quizzes, Total Quiz Open Count and Quiz Completion Rate. If you have a chatbot (Full or Mini), you'll see Total Conversations, Total Chats, Completed Quizzes and Quiz Completion Rate from Chat, with a per-product breakdown under each metric where relevant.
A quick word on terminology: a conversation (or session) is one shopper's visit with Brarista. A chat is a single message exchange within a conversation. A completed quiz means the shopper went through a fitting quiz to the end and got their result.
Financial Impact:
Time saved - an estimate of the staff time and cost Brarista has saved you, based on the number of interactions it handled on your team's behalf.
Attributed Revenue - total revenue attributed to Brarista, after discounts but before refunds. Click View orders to see the individual orders behind this number.
Number of Orders - how many orders were attributed to Brarista.
Average Order Value - attributed revenue divided by the number of orders.
Brarista Conversion Rate - the share of Brarista sessions that turned into a purchase (orders divided by sessions).
If you've set a comparison period, each card also shows how the metric moved against that period.