The Insights page is where you dig into the detail. As well as the date and comparison pickers, there's a product filter: choose All or narrow down to a single product, for example Full Chatbot, Mini Chatbot or Sidebar Quizzes. You'll only see the products your store actually has.
Conversation totals and categories. At the top you'll see your totals for the period. Below that, the Master Categories Breakdown shows what shoppers are talking to Brarista about. Every conversation is automatically categorised, for example Customer Service, Fit Quiz, Product Inquiry, Shipping, Returns, Size Guide, Order Status, Payment, Technical Support or Feedback, so you can see at a glance where the demand is.
Fitting Quiz Insights. Everything about how your fitting quizzes are performing: the number of quizzes taken, completed quizzes and the completion rate, plus Bra Age Distribution (how old shoppers say their current bras are), Frequency of Wear, Sizing Systems (UK, EU, US and so on), and Pre-fitting vs Post-fitting Sizes, which shows the sizes shoppers thought they were versus the sizes Brarista recommended. That last one is a great way to see how often shoppers arrive in the wrong size. The exact quizzes listed depend on which ones are live on your store.
User Demographics. See how shoppers reach Brarista, for example the split between mobile and desktop, so you know where your audience is.